Privacy & Cookie Statement

I. Introduction

1. We think it is very important to treat your data properly. In this document, we would therefore like to explain how we (Extra Horizon NV)  collect,  use  and  store  your  personal  data. **This privacy policy only relates to the processing of the personal data of the users of the website, the processing of personal data of professional contacts and customer relationships. This privacy policy by no means relates to the use of the FibriCheck application and the personal data collected in that context. For applicants: we refer to our applicant policy. **Personal data (hereinafter: ‘data’) is every form of information that allows you to directly or indirectly identify yourself as a natural person.
2. Extra Horizon  attaches  great  importance  to  data  protection  and respects  your  privacy.  Therefore, Extra Horizon treats  and  protects your data in a lawful, proper, and transparent manner.
3. We invite you to read this statement carefully, so you know and understand  Extra Horizon's policy  in  this  area.This  document  is updated regularly. You will always find the most recent version on our  website.  We  will  inform  you  via  the  usual  communication channels if important changes are made.

II. Who is the data controller?

Extra Horizon NV is responsible for the processing of your personal data. Its details are as follows: Extra Horizon N.V., Kempische steenweg 303 PO Box 27 3500 Hasselt, company number BE0790.640.367, www.extrahorizon.com.

III. Which personal data are processed and for which purposes?

Visitors of the website

If you visit our website (www.extrahorizon.com), we process the IP address of your computer. The IP addresses of the visitors are included in anonymous statistics. This allows us to provide services and improve the website. If you submit feedback, questions or complaints through the website, we our third party sub-processor will store your contact details (email) and feedback, question or complaint so that we can respond to you correctly or contact you. We will contact you through Hubspot.

Customers, suppliers and other professional partners

We store certain details  of these contacts, such as professional contact details,  first  name  and  surname,  and  address. Extra Horizon  needs these details in order to execute the agreement or to maintain the relationship.

Applicants

If you apply for a job at Extra Horizon, you  need  to consent to our applicant policy.

IV. With whom does Extra Horizon share your personal data?

Extra Horizon treats your data with the utmost care and only shares your data in order to provide you with the best services in the performance of its assignment.

For the purposes listed above, Extra Horizon can share your personal data with the following receivers:

• Third  parties  who  assist  Extra Horizon  in  the  execution, management  and  monitoring  of  its  activities,  including reporting (Google  Analytics), support (Hubspot) and computer security or offering specific services and products. Third parties may be commissioned to collect, process and/or analyse the personal data. It may also be necessary to provide the personal data to a third party in order to allow Extra Horizon to supply a product or service that you ordered. These third parties are only allowed to use the data for the abovementioned purposes. Any other use is not included and is prohibited.

Extra Horizon will never provide your personal data to other third parties without prior permission, unless it is obliged to do so based on a statutory provision or a legal ruling.

Extra Horizon stores your personal data within the European Economic Area (EEA).  For  some  processing  operations  (e.g. support  questions  through Hubspot  on  the  use  of  our  products, website usage and behaviour data via the Duda website platform),  your  personal  data  may however be processed by a Third Party outside the EEA. In that case, we will take measures to ensure an equal level of protection as is provided within the EEA.

VI. The security of your personal data 

Extra Horizon applies  strict  standards  in  order  to  protect  the  personal  data under its control against unauthorised or unlawful processing and against unintentional loss, destruction or damage.

Extra Horizon therefore  implements  technical  and  organisational  measures such as encryption, anti-virus software, firewalls, access control, and strict selection  of  employees  and  suppliers  in  order  to  prevent  and  detect improper access to, loss or disclosure of your personal data.

In the unlikely and unfortunate event that your personal data under the control  of  Extra Horizon  is  compromised  due  to  a  breach  of  information security, Extra Horizon will act immediately in order to identify the cause of this  breach  and  take  action  through  adequate  remedial  measures.  If necessary,  Extra Horizon  will  inform  you  as  well  as  the  national  data protection authority about this incident in accordance with the applicable legislation.

In order to be able to process your personal data, we give our employees access  to  your  personal  data.  We  guarantee  an  equivalent  level  of protection by imposing contractual obligations equivalent to this Privacy Policy on the employees and appointees.

VII. What are your rights regarding the processing of personal data 

For the purposes listed above, you have:

• The right of access  to personal data that Extra Horizon has about you. This means that you can ask Extra Horizon: whether it processes your personal data, for which purposes these data are processed, which categories of data are processed, and to whom they are provided.
• The right to rectification if you discover that your personal data are incorrect or incomplete.
• The right to erasure of your personal data. Upon termination of your contract with Extra Horizon, you can request Extra Horizon to stop using your personal data. However, Extra Horizon can, in the context of this privacy policy, retain previous personal data required for proving transactions. This right to erasure also gives you the right to ask Extra Horizon to stop using your personal data which have been processed based on your permission at any time.
• The right of transferability  of data which you yourself have provided to Extra Horizon, if your personal data are processed based on an agreement or based on your permission to send electronic communications, and these personal data are processed by automated processes. This right allows you to request Extra Horizon to transfer your personal data to you or transfer it directly to another data controller, as far as this is technically feasible for Extra Horizon.
• The right to restrict processing. You have the right to object to the processing of your data for the purposes listed under article IV. Extra Horizon will in that case stop processing your personal data.

You can exercise your rights by sending a written request by mail, which is dated, signed and accompanied by a copy of your identity document, to DPO Extra Horizon – Kempische Steenweg 303/27 – 3500 Hasselt – Belgium, or by email to dpo@extrahorizon.com.

The right to object to direct marketing

The right to submit a complaint

VIII. Changes to the privacy policy 

Extra Horizon can decide to change this privacy policy in the future if it, to the extent that this is legally permitted, will process other (personal) data and/or will provide these data to third parties that are not listed in this privacy policy.

IX. Applicable law and competent court 

This privacy policy is governed by Belgian law. Any potential disputes arising from it or which otherwise relate to this website shall be submitted to the competent court in Hasselt. 

X. Do you have any questions or requests?

If you have any questions or requests regarding Extra Horizon's privacy policy, you can contact:

Extra Horizon NV Kempische Steenweg 303/27 3500 Hasselt dpo@extrahorizon.com

I. General

Extra Horizon N.V. wishes to inform the website visitor through this document about the policy we pursue in relation to cookies. We advise the visitor to read the policy carefully as this document contains essential information regarding the use of cookies.

This cookie policy applies to all websites operated by Extra Horizon N.V. and in particular www.extra horizon.com (hereinafter the 'Website') operated by Extra Horizon N.V. with registered office at Kempische steenweg 303 PO Box 27, 3500 Hasselt, Belgium. (hereinafter "Extra Horizon", "we" or "us").

Where this Cookie Policy refers to certain regulations, it shall include the modification, replacement or cancellation, as well as the executive measures in relation to them.

We reserve the right to make changes to the cookie policy at any time.

For all questions regarding the way we obtain, store and use personal information, please consult our privacy policy. For any questions regarding our use of cookies, please contact us at dpo@extrahorizon.com.

II. What are cookies?

A cookie is a small text file that, when you visit the website, stores information from this website on your computer or mobile device. This allows the website to remember your actions and preferences (such as login, language, font and other display options) for a certain period of time. This gives you the advantage that when you revisit the website or you browse between different web pages, your preferences do not have to be reset each time.

Cookies are set by our web server and the third-party web servers we deploy on our website; and may be read, updated or deleted by those same servers each time you visit our website, based on the type of cookie it is.

Cookies that relate only to a single session (a single visit to our website) are automatically deleted when you close your web browser - these are generally considered necessary to provide the website to you.

The cookies never function separately from the website and do not in any way access data located on your computer or phone.

Some cookies may affect your fundamental rights to privacy and data protection and therefore require your consent to access or store them on your device. This consent can be given by explicitly ticking (pop-up bar) the relevant cookie categories.

III. What are the purposes of our cookies?

We use cookies to tailor our website to the needs and preferences of visitors.

When you visit the website, cookies will allow the website to recognize you and recall your personal settings. This facilitates and improves your web browser experience.

What is the ultimate purpose of placing cookies via the extrahorizon.com website?

• We place cookies to ensure you have access to our websites and services.
• We place cookies to perform statistical analysis and to be able to improve our websites and services.
• We place cookies for marketing purposes.
  

V. How do we manage our cookies?

The visitor is in control of the management of cookies. He or she can adjust the settings of his or her web browser according to personal preferences. The visitor can at any time delete cookies that are already installed, as well as refuse new cookies by adjusting his or her browser settings.

The administrator of a website can refer through the website to websites of other administrators, by making a hyperlink available. It is possible that the website to which the visitor is referred also uses cookies.

Each web browser has its own settings. Usually you can change the cookie settings via the menus "preferences" or "settings" that can be clicked on at the top right, you can also consult the menu "help".

You can find more information about this via the links below:

• Google Chrome https://support.google.com/chrome/answer/95647?hl=nl-BE&hlrm=nl 
• Internet Explorer https://support.microsoft.com/nl-be/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-9 
• Mozilla Firefox https://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-voorkeuren 
• Safari https://support.apple.com/kb/PH5042?locale=en_GB&viewlocale=nl_BE 
  

VI. Questions or complaints regarding our cookie policy?

Have you read our cookies policy in detail, but still haven't found an answer to your question? Then ask your question about cookies via dpo@extrahorizon.com). We will answer your question as soon as possible.

If you do not receive an answer after a question or complaint to our address, you can also submit a complaint to a supervisory authority.

In Belgium, this is the "Gegevensbeschermingsautoriteit (GBA)". You can find more information about this on their website (https://gegevensbeschermingsautoriteit.be).